Apology for the Delay in Product Delivery and Services

Fuji Xerox expresses our heartfelt sympathy to the victims and their families who suffer from the earthquake in the Tohoku District/Offshore of the Pacific Ocean. We send our prayers for earliest possible restoration as well as everybody's safety and health.

In the consequence of the earthquake, the scheduled electricity blackouts, reduced transportation, blocked roads as well as difficulties in securing fuel have been impacting our delivery scheme, and we are unable to provide devices, paper, other consumables as well as maintenance services timely and sufficiently.

Under such circumstances, we have been prioritizing emergency responses for those customers who provide lifelines, including the governments, medical organizations and public institutions. Thus, we sincerely apologize for inconveniences that may occur to other customers.

Currently, all relative divisions have been studying countermeasures and we will provide necessary information through media such as our official site. We are making our full efforts to recover our operations.

Once again, we apologize for the inconveniences, and would appreciate your understanding and cooperation.

Information on our responses to the Great East Japan Earthquake

Please note that the linked pages in this news release or other information are subject to be shut down without notice.

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